Scanwic automates order processing with APIcenter

Scanwic is a supplier of specialty products and works with a wide range of customers. The company uses an e-commerce platform to process orders, but as the company grew, the amount of administration and order processing continued to increase. To make this process more efficient, an automated integration was necessary.

The Challenge

Scanwic uses Exact Online as its ERP system and CCV Shop as its e-commerce platform, but without an automated integration, sales orders must be transferred manually. This leads to processing delays and an increased chance of input errors.

In addition, it was important to Scanwic that orders be processed quickly and correctly so that customers receive the correct products in a timely manner. The manual process created delays and extra work for the team, which increased the need for automation.

The APIcenter Solution

An API center was implemented for a seamless integration between Exact Online and CCV Shop, fully automating sales order processing. This means that as soon as a customer places an order in the shop, it is immediately processed in Exact Online without the need for manual input.

Thanks to this solution, orders are now processed flawlessly and quickly. The integration ensures that records are always up-to-date and that Scanwic’s team can focus on growing and servicing the business instead of wasting time on manual processes.

Result

Since the implementation of the APIcenter integration, order processing at Scanwic is faster and more efficient. Orders are processed instantly and without errors, which not only saves time, but also increases customer satisfaction. Due to the automated synchronization between Exact Online and CCV Shop, Scanwic can now scale without any problems and fully focus on serving their customers.