Absolute Teamsport Antwerp optimizes order management with APIcenter

Absolute Teamsport Antwerp is a specialized sports store supplying sportswear and equipment to teams and sports associations. With both a physical store and a growing online web shop, efficient order management plays a crucial role in their operations. Over the years, Absolute Teamsport Antwerp has built a solid reputation and remains committed to providing the best possible customer experience.

The challenge

The combination of a physical store and a web shop presented challenges in terms of inventory management and order processing. Absolute Teamsport Antwerp uses Winstore as its cash register system and Lightspeed as its webshop platform, but these systems were not well connected. As a result, orders had to be manually processed and inventories manually updated. This led to incorrect stock levels, delays in order delivery and additional administrative burden for the team.

It was also important that the automation function flawlessly, as Absolute Teamsport Antwerp had been successfully using Lightspeed for many years. The transition to an integrated solution had to run smoothly without disrupting daily business processes.

APIcenter’s solution

To overcome these challenges, APIcenter implemented a seamless integration between Winstore and Lightspeed. As a result, order processing, inventory management and product updates were fully automated. Once a customer places an order in the online store, it is immediately forwarded to Winstore, with no manual input required. At the same time, stock levels are automatically updated, ensuring correct availability both online and in the physical store.

The integration was set up so that Absolute Teamsport Antwerp could continue to operate without interruption. The team did not have to make any complex changes and could immediately benefit from a smoothly functioning system that automatically matched orders and inventory management.

The result

Thanks to automation by APIcenter, Absolute Teamsport Antwerp’s order management is now faster and more efficient. Orders are processed instantly, inventory is updated in real time and the risk of errors has been significantly reduced. This has not only ensured faster processing time, but also a better customer experience. Because the integration has been running flawlessly for years, Absolute Teamsport Antwerp can fully focus on the continued growth of their business.