Service Level Agreements

APIcenter offers a service level agreement on the integrations. You can reach us by email of we can schedule a call with you.

Basic self service support

FREE

  • User guide and documentation
  • Training webinars
  • Getting started videos

SLA Basic

Support by email within 8 hours on business days.

29 / mo

  • Replies to your email within 8 hours on business days
  • Support by email and ticket system
Purchase

SLA Pro

Support by email and phone within 6 hours on business days.

59 / mo

  • Replies to your email within 6 hours on business days
  • Support by email, ticket system and phone
Purchase

Custom

Contact us for a custom SLA.

From

149 / mo

  • Replies to your email within a time frame we can agree upon
  • Possibility on 24/7 support
  • Support by email, ticket system and phone
  • Dedicated customer success manager
Contact Us