Microsoft Dynamics 365 Business Central ActiveCampaign Integration

Orders can be synced towards Microsoft Dynamics 365 Business Central as E-Commerce orders.

From Microsoft Dynamics 365 Business Central we can retrieve deals and send them as orders towards Business Central.

Process

You can set the status on which orders are sent from Business Central, like only the paid orders, completed orders or all orders.

Once APIcenter retrieves the order data it is processed, we add missing data and start the send process towards Microsoft Dynamics 365 Business Central. First, APIcenter checks if the order already exists, if it exists we skip the order. If it does not exists APIcenter checks if the customer exists and depending on the outcome create or update the customer and create an order.

APIcenter differentiates in creating the customer based on the source data received. If APIcenter receives a company name from the source, then an account is created with the underlying contact. If there is no company then a contact is created. Per default for Microsoft Dynamics 365 Business Central we only create contacts

The check on customer existence is done by default based on the email address.

Order types

The Microsoft Dynamics 365 Business Central integration supports E-Commerce orders and deals

Settings

Within APIcenter you can set specific settings that are mandatory for Microsoft Dynamics 365 Business Central. For example, if you leave the Connection ID empty, it will create a new ID that is used for this specific integration. If you want to make use of an existing Connection ID you can add that value there.

For a complete overview, please check the documentation.

By default, we offer functionality to create specific mappings like payment terms and methods from Business Central to Microsoft Dynamics 365 Business Central.

Datamapper

By default, APIcenter supplies a mapping that ensures you can send an order towards Microsoft Dynamics 365 Business Central. You can also make adjustments to this yourself.

Default fields that are mapped are for example:

• Customer Name
• Billing address street
• Number
• Postal code
• City
• Country
• Shipping address street
• Number
• Postal code
• City
• Country
• SKU
• Quantity
• Price
• ProductURL
• ImageURL